returns & exchanges
We want you to be entirely happy with your purchase from tarte. Unfortunately we don’t accept returns or exchanges on orders made outside of the US & PR. If you are not satisfied with your purchase, please contact our customer service team here for more information or with any questions about your order.
LOVE it or RETURN it for FREE!*
We want you to be entirely happy with your purchase from tarte. If you need to return your order, just follow these easy steps to send back items within 30 days* from the ship date!
To begin your FREE return or exchange, all you need is:
See your order even if you are not a registered user. Enter the order number and email address.
NOTE: If you have any trouble accessing the label please contact our Customer Service team at (+1) 855-968-2783, Monday through Sunday, 9:00 AM to 5:00 PM EST or contact us.
*We only accept returns for gently used items purchased through www.tarte.com. If you purchased a tarte item from a retail partner, please contact that retailer directly. Items marked as final sale are unable to be returned. All customized products are final sale and may not be returned. Please note that tarte is not responsible for returns that are lost in transit. If you purchased a product online and it is damaged during shipping, please contact our Customer Service Team within 14 days of receiving your purchase.