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international shipping

tarte.com now offers international shipping!

Please select the shipping country to shop tarte in your local currency. Due to import restrictions, certain products may not be available in all countries.

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International Shipping Terms and Conditions

tarte is pleased to offer international shipping to the countries set forth below.  Simply shop tarte.com as you normally would by adding items to your bag and clicking on the checkout button. When you proceed to checkout, choose from the applicable billing and shipping countries.

tarte.com currently accepts orders from and ships to the following countries:

Albania
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada*
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
Colombia
Comoros
Congo (Brazzaville)
Costa Rica
Croatia
Curacao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Estonia
Ethiopia
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
Gambia
Georgia
Germany
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Jamaica
Jordan
Kazakhstan
Kenya
Kiribati
Korea, South
Kosovo
Kuwait
Laos
Latvia
Lebanon
Lesotho
Liechtenstein
Lithuania
Luxembourg
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russian Federation
Rwanda
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
South Africa
South Georgia and South Sandwich Islands
Spain
Suriname
Svalbard and Jan Mayen Islands
Swaziland
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States Minor Outlying Islands
Uruguay
United States of America*
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna Islands
Zambia

Albania

Ecuador

Maldives

Saint Kitts and Nevis

American Samoa

El Salvador

Mali

Saint Lucia

Andorra

Marshall Islands

Angola

Ethiopia

Martinique (French)

Saint Vincent and Grenadines

Anguilla

Faroe Islands

Mauritania

Samoa

Antigua and Barbuda

Fiji

Mauritius

San Marino

Argentina

France

Mayotte

Sao Tome and Principe

Armenia

Gabon

Mexico

Saudi Arabia

Aruba

Gambia

Micronesia

Senegal

Azerbaijan

Georgia

Moldova

Serbia

Bahamas

Greenland

Monaco

Seychelles

Bahrain

Grenada

Mongolia

Sierra Leone

Bangladesh

Guadeloupe (French)

Montenegro

Singapore

Barbados

Guam (USA)

Montserrat

Sint Maarten

Belize

Guatemala

Morocco

Solomon Islands

Benin

Guinea

Mozambique

Bermuda

Guinea Bissau

Namibia

Suriname

Bhutan

Guyana

Nauru

Swaziland

Bolivia

Haiti

Nepal

Tajikistan

Bonaire

Honduras

Tanzania

Bosnia-Herzegovina

Iceland

New Caledonia (French)

Thailand

Botswana

India

Nicaragua

Brunei

Indonesia

Niger

Togo

Burkina Faso

Ireland

Tonga

Burundi

Israel

Norway

Trinidad and Tobago

Cambodia

Jamaica

Oman

Tunisia

Cameroon

Jordan

Pakistan

Canada*

Kazakhstan

Palau

Turks and Caicos Islands

Cape Verde

Kenya

Panama

Tuvalu

Cayman Islands

Kiribati

Papua New Guinea

Uganda

Chad

Kosovo

Paraguay

United Arab Emirates

Colombia

Kuwait

Peru

United Kingdom

Comoros

Laos

Philippines

United States of America*

Congo, Republic of

Lesotho

Uruguay

Costa Rica

Liechtenstein

Qatar

Uzbekistan

Curacao

Macedonia

Reunion

Vanuatu

Djibouti

Madagascar

Virgin Islands

Dominica

Malawi

Rwanda

Dominican Republic

Malaysia

Saint Helena

Zambia

*United States of America, Puerto Rico & Canada – please see http://tartecosmetics.com/faq.php. Information on this page does not apply to US, Puerto Rico & Canada orders.

APO/FPO and diplomatic addresses need to be shipped as domestic orders from the US site. Please go back to the US version of tarte.com.

Countries may be added or removed on an ongoing basis, so please check this site regularly. Select items are excluded from international shipping. International order totals cannot exceed $1,500 USD.

Please note: International orders cannot be shipped to a P.O. Box. If a P.O. Box is specified as the address on the checkout page, the order will be cancelled before it is shipped from the warehouse. The customer will not be charged for the cancelled order.

International orders cannot be modified after they are submitted.

Payment Methods

All transactions are settled in U.S. dollars, however you will see pricing in local currency.  Exchange rate fluctuations may affect the final price charged to you.  We accept Visa and MasterCard for international orders.

Orders are subject to verification and acceptance before shipping. Your credit card will be billed at the time your order is shipped. All international orders are insured for the full value of the shipment.

Additional fees – Taxes, Duties, Customs

You will receive a price quote in local currency for shipping fees including any applicable fees for the country you selected at checkout. Please note that International Customers are responsible for any and all customs fees, taxes, tariffs or duties levied by their respective government (the “Fees”). While the price quote for any applicable fees, duties and taxes is based upon the laws and regulations of the country to which the order is shipping, please be aware that these Fees will usually be collected by the shipping agency upon delivery. Please note that we are unable to fulfill any request to declare your package for any value other than the total value paid at checkout.

Where possible, tarte will quote and collect all Fees (including delivery duties) at checkout; however, in many instances you will be responsible for payment of Fees on delivery.

The Fees are typically determined based on a combination of factors that may include:

Select countries will be able to view the total amount of applicable fees, duties and tax/VAT for your order during the checkout process.

Note: If you refuse delivery of the shipment, you are responsible for payment of all return shipping fees and any applicable fees, duties and taxes; in this case, all such return shipping fees and any applicable fees, duties and taxes will be billed to the method of payment you used. Shipping fees are not refundable for undeliverable shipments or refused shipments.

Importer of Record

By ordering goods from tarte.com for shipping to destinations outside the United States, you expressly agree to become Importer of Record (“IOR”) for the products ordered by you, and, accordingly, customs clearance shall be made in your name and on your behalf. As IOR, you agree to be ultimately responsible for importing the products ordered by you into the applicable country and are solely responsible for the payment of Fees either at the time of sale or at the time of importation (as applicable). You hereby give a proxy or power of attorney (“POA”) to tarte’s designated shipping provider for the customs clearance of products ordered by you. This POA authorizes tarte’s designated shipping provider’s assigned customs broker to act on behalf of you. tarte’s designated shipping provider’s intervention with respect to customs formalities may be done by a customs agent assigned by tarte’s designated shipping provider on your behalf. You hereby acknowledge to have understood the concept of IOR and the need of the POA and further state that the terms of the POA or terms of the purchase from tarte and transportation conditions from tarte’s designated shipping provider are not unreasonable or unknown to you, that you have read them, understood them and further have agreed to them.  In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the foregoing authorizations on behalf of the recipient designated in your order.

International Shipping Options

For international orders, you will be presented with shipping options at checkout. Select the shipping method that best meets your needs (please note that orders exceeding the value of $1,000 USD will only ship via DHL Express).

Since shipping fees are calculated based on a number of factors (including, without limitation, the desired shipping method and speed, the contents of and number of items in your order, the weight of the items in your order and the location to which the order is shipping), shipping charges can only be provided once you begin the checkout process. From time to time, we will be able to offer free shipping promotions, it will solely be at tarte’s discretion to determine how your order will be shipped. You can always opt to pay for expedited shipping if it's available to your final destination. Please note that select countries will only allow for specific shipping methods - Tarte will always display all available shipping methods we offer to your country.

Please note that shipping windows are estimates and delivery dates cannot be guaranteed. You will be given estimated delivery days at the time of checkout based on your selected destination country and the shipping methods available for the items in your shopping cart.  We use the following methods to ship internationally:

Ship Method

Details

Countries Served

DHL GlobalMail Parcel Priority
(Duty & Tax Unpaid)

Delivery usually within 10-14 business days once order has processed and shipped. Could take up to 20 or more business days.

If you choose this option, no taxes, duties or brokerage fees are paid at checkout; instead, these applicable fees are due and payable by you upon delivery in your country. Subject to local clearance procedures.

Package is traceable and your shipping confirmation will include tracking information. Please allow 48 hours for tracking information to update once you receive a tracking number.

Local carriers will do the final delivery.

Cost based on size, weight, etc.

All countries represented on tarte.com’s international page, except American Samoa, Australia, Guam, Macedonia, New Zealand, Slovenia, United Kingdom, and Virgin Islands.

DHL GlobalMail Parcel Direct 
(Duty & Tax Pre-Paid)

Delivery usually within 6-10 business days once order has processed and shipped. Could take up to 20 or more business days.

You pay guaranteed landed cost at checkout; no additional fees are due upon delivery.

Package is traceable and your shipping confirmation will include tracking information. Please allow 48 hours for tracking information to update once you receive a tracking number.

Local carriers will do the final delivery.

Cost based on size, weight, etc.

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

DHL Express

(Duty & Tax Pre-Paid)

Delivery usually within 2-6 business days once order has processed and shipped.

Could take up to 10 business days.

You pay guaranteed landed cost at checkout; no additional fees are due upon delivery.

Package is traceable and your shipping confirmation will include tracking information. Please allow 48 hours for tracking information to update once you receive a tracking number.

DHL carriers will do the final delivery.

Cost based on size, weight, etc.

 

Antigua and Barbuda, Argentina, Australia, Austria, Bahamas, Bahrain, Belgium, Bulgaria, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Germany, Greece, Guatemala, Honduras, Hungary, India, Indonesia, Ireland, Israel, Jamaica, Jordan, Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, Uruguay, Vietnam.

 

DHL Express

(Duty & Tax Unpaid)

Delivery usually within 4-8 business days once order has processed and shipped.

If you choose this option, no taxes, duties or brokerage fees are paid at checkout; instead, these applicable fees are due and payable by you upon delivery in your country. Subject to local clearance procedures.

Package is traceable and your shipping confirmation will include tracking information. Please allow 48 hours for tracking information to update once you receive a tracking number.

DHL carriers will do the final delivery.

Cost based on size, weight, etc.

 

Albania, American Samoa, Andorra, Angola, Anguilla, Armenia, Aruba, Azerbaijan, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia-Herzegovina, Botswana, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Chad, Djibouti, Ethiopia, Faroe Islands, Fiji, Gabon, Gambia, Georgia, Greenland, Grenada, Guadeloupe (French), Guam (USA), Guinea, Guinea Bissau, Guyana, Haiti, Iceland, Kazakhstan, Kenya, Kiribati, Laos, Lebanon, Lesotho, Liechtenstein, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique (French), Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, New Caledonia (French), Nicaragua, Niger, Oman, Pakistan, Palau, Papua New Guinea, Paraguay, Peru, Qatar, Reunion, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines, Samoa, San Marino, Sao Tome and Principe, Senegal, Serbia, Seychelles, Sierra Leone, Solomon Islands, Suriname, Swaziland, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, Uzbekistan, Vanuatu, Virgin Islands, Zambia

 

Timing

International orders are usually packed and ready to ship in 1 to 3 business days. However, shipments are subject to customs clearance procedures, which can cause delays beyond original delivery estimates.  International shipments will not ship until all item(s) ordered become available.  A “business day” is considered to be Monday through Friday, excluding holidays. International customers may ship to multiple addresses by placing a separate order for each shipping address. We cannot ship single international orders to multiple addresses at this time. Please allow 1 business day for your tracking information to update.

International Returns & Exchanges

We cannot offer merchandise exchanges on orders shipped internationally.  

If you wish to return items shipped internationally, please refer to our return policy listed in our FAQ section here http://tartecosmetics.com/faq.php and contact info@tarte.com before returning any items. Send your item via traceable method to the following address:

 

TARTE COSMETICS – Returns Center

1375 Broadway, Suite 800

New York, NY 10018 (U.S.A.)

Sorry, we cannot accept COD deliveries.

Unfortunately, we cannot refund your original domestic and international shipping charges. Additionally, we cannot refund Fees. In special cases, if you are returning a purchase, you may be eligible for a refund of a portion or all of the duties and taxes from your local customs office. Contact that office directly for details.

Promotions & Policies

International orders are not eligible for:

Other promotional restrictions may apply. Please email us at info@tarte.com with any questions.

Merchandise Exceptions

tarte.com Gift Cards and Virtual Gift Cards cannot be sold internationally at this time.  Additionally, certain items on our online site may be unavailable for international shipping. Some beauty items may be considered hazardous materials due to their alcohol content and cannot be shipped internationally. International customers will be notified to remove restricted items during checkout. If, for some reason, there are any items that cannot be exported from the U.S. or imported to your destination country selection, you will be notified during the checkout process.

The products available on our websites, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples that you purchase or otherwise receive from us. Customers may not purchase more than 6 units of a single item in one transaction and/or within a 24 hours window. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.

Customer Service

If you have questions, please email us at info@tarte.com or contact us at 1-855-968-2783.Customer Service is available Monday-Friday, excluding holidays, from 10am-5pm ET. Please allow 3 business days for a response to any inquiry.

tarte’s Privacy Policy

Please be aware that cross-border shipments are subject to inspection, and may be opened by customs authorities. Additionally, we provide certain order, shipment, and product information, such as description, to our international carriers, and this information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.

tarte’s website is hosted in the United States, where tarte’s business is based. If you are accessing the tarte’s website from outside of the United States, you consent to the transfer of your information to the United States, and the processing, use, and sharing of your information in accordance with this tarte’s Privacy Policy located at http://tartecosmetics.com/privacy-policy.php (as the same may be updated from time to time). Regardless of where your information is collected or transferred, the information will be treated in accordance with tarte’s Privacy Policy.

tarte Terms and Conditions

All orders are subject to tarte’s general terms and conditions accessible at http://tartecosmetics.com/terms-and-conditions.php, as the same may be updated from time to time.  In the event of any conflict between these International Shipping Terms and tarte’s general terms and conditions, these International Shipping Terms shall control.



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