tarte™ vip is our new and improved loyalty program, replacing tarte™ perks. It’s free to join, and rewards you for shopping on tarte.com. You’ll earn points on every qualifying purchase and can redeem them for exclusive discounts and rewards.

Yes. If you don’t make a qualifying purchase or complete a points-earning activity within 12 months, your points will expire. To view your current redeemable points balance, visit your tarte™ vip rewards page when logged into your account.

If you’d like to opt out, contact our customer service team at squad@tarte.com.

tarte™ vip is available to customers in the U.S. and select international countries. Anyone with a tarte.com account is eligible.

You’ll receive a review email about 21 days after your purchase. Submit your review through that email to earn points. Bonus points are awarded if you upload a photo. Reviews submitted directly on site (outside the email flow) will not earn points.

Your points history shows five different status labels that help you track your progress. Here’s what each one means:

Earned – These points have been successfully added to your account after completing an activity, placing a qualifying order, or reaching a milestone.

Pending – Points are on the way but not available to use just yet. This usually happens with purchases that need to ship before the points are finalized or with activities that have a built-in delay.

Progress to Complete – You’ve started a points-earning action (like a quiz or review), but haven’t finished it yet. Once the action is completed, points will be awarded.

Reversed – Points were removed because the qualifying action was canceled. For example, if you referred a friend who later canceled their order, the points earned from that referral would be reversed.

Refunded – If you returned a product you earned points on, those points will be deducted from your account once the return is processed.

You’ll see your tier status at the top of your tarte™ vip rewards page when logged in.

Create a tarte.com account here: Create Your Account. You’ll be automatically enrolled in the vip program. Already had a tarte™ perks account? Good news — your points and tier status were automatically transferred.

For instant-earn activities, like quizzes, points should appear right away. For purchase-based rewards, points are added once your order ships.

Your payment is processed at the time you place your order. Points are awarded separately once your order ships.

Make sure you’re logged in and complete the action through your tarte™ vip page to earn points.

Every vip gets a birthday gift based on their current tier. You will receive an email with your discount code on the day of your birthday. You must be logged in to your vip account to apply at checkout.

- Silver & Gold: 20% off

- Platinum: 25% off

You’ll earn 10 points for every $1 USD spent on qualifying items at tarte.com. Points are added to your account once your order ships.

For international customers, your order total is first converted to U.S. dollars based on daily exchange rates. You’ll then earn 10 points for every $1 USD, just like U.S. customers. The converted amount may vary slightly depending on current currency rates at the time your order is processed. You can also earn points by completing qualifying activities listed on your  tarte™ vip

You’ll receive 3,000 bonus points automatically when you level up to a new tier. You’ll also get a 'Welcome to Tier' email. Redeem the points during checkout for a $10 USD coupon or another reward of your choice.

You can earn additional points by completing eligible activities like quizzes, product reviews, and more. Check the tarte™ vip rewards page for current options.

Log in and visit your tarte™ vip rewards page or My Account page to view your balance.

We’ve upgraded from tarte™ perks to tarte™ vip to give you more ways to earn, more personalized rewards, and a refreshed experience. Your points and tier status moved with you — no action needed.

Use your perks account email and reset your password. Once updated, log in to access your vip dashboard and rewards.

To redeem your points, log into your tarte.com account and apply your reward coupon at checkout. The discount will automatically apply to eligible items in your cart, as long as at least one item is priced higher than the reward value.

$20 off and $25 off coupon codes may be redeemed only on qualifying purchases totaling $50 USD or more before the application of taxes, shipping fees, or any other applicable fees.

Important: Checking out with Shop Pay may prevent access to your rewards. To ensure access to your rewards, log into your tarte.com account and complete checkout with an alternative payment method.

Please note: tarte™ vip rewards cannot be combined with other offers or discount codes. Rewards may be temporarily disabled during special promotions at tarte’s™ discretion.

Yes. As long as you check out using the email linked to your vip account, your points will be earned no matter the payment method.

tarte™ vip is our new and improved loyalty program, replacing tarte™ perks. It’s free to join, and rewards you for shopping on tarte.com. You’ll earn points on every qualifying purchase and can redeem them for exclusive discounts and rewards.

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No. vip points and reward codes can’t be combined with other promotion codes, discount codes or e-gift cards. vip rewards are only valid at tarte.com and not accepted by our retail partners.

Yes. If you’re outside the U.S., your USD coupon will convert to your local currency and apply at checkout. See our Terms & Conditions for more.

Yes. Your tier status is valid for the year you qualify and the following year. If you don’t maintain the points needed, you’ll move down a tier the next year.

Your tarte™ vip tier is determined by how many redeemable points you earn in any calendar year. Redeemable points accumulated in the previous calendar year do not contribute to your tier advancement in the current calendar year. To learn how many points are needed to advance to the next tier, please see your progress bar above the tier benefits chart on the tarte™ vip page. Make sure you’re logged in!

Here’s how your old tier maps to the new program:

Old Tier:
Base Tier (0–4,499 pts)
New Name: Natural Beauty
New Badge: Silver

Old Tier:
Second Tier (4,500–9,999 pts)
New Name: Superstar
New Badge: Gold

Old Tier:
Top Tier (10,000+ pts)
New Name: Icon
New Badge: Platinum

We’ve also added new ways to earn points and refreshed our rewards. You can view your current tier and benefits anytime in your tarte™ vip rewards page. For more details about the tier transition, please see our Terms & Conditions.

If you return a product you earned points on, those points will be removed from your balance once the return is processed.

If an item is out of stock you can sign up for restock notifications by entering your email address on the product page. Please note: sale items may not be restocked, and we do not offer price adjustments if a promotion ends before the item becomes available again.

Adding an item to your cart does not reserve it — products are only yours once you complete checkout. If the item you want is out of stock and not limited edition, you can sign up for restock alerts by entering your email on the product page.

Only tarte.com and authorized retailers sell genuine tarte. If you suspect a counterfeit, email brandprotection@tarte.com.

Our formulas & products are made in the US, Europe & other countries.

We can’t guarantee that our products are made in an allergen-free environment. However, you’ll find the full ingredient list on each product page under the “Ingredients” tab. We recommend reviewing it carefully if you have sensitivities or allergies.

tarte™ ensures that all ingredients and finished formulas meet U.S. FDA & International regulatory requirements. We partner only with globally respected manufacturers who adhere to Good Manufacturing Practice (GMP) standards for product safety, cleanliness, and quality. Each formula is tested to ensure it meets our internal quality standards. 

Yes! Many tarte™ products are vegan. If a product is vegan, you'll see it clearly labeled on the product detail page. You can also shop our full vegan collection here.

Finding your shade is easy with the tools on tarte.com. Not sure which concealer is right for you? Start with our Concealer Quiz to narrow down your best formula & receive personalized recommendations based on your skin type & coverage preferences. Then take our Shade Finder Quiz to discover your ideal shade match based on your skin tone, undertone & coverage preferences. For select complexion products, you can also use our virtual try-on tool—just click “Find your shade” or “Try on virtually” on the product page. Still need help? Our customer service team is happy to assist via live chat or by email at squad@tarte.com.

Certain products can’t be shipped internationally or by express delivery due to ingredient restrictions or local shipping regulations. If an item has shipping limitations, you'll see a notice directly on the product detail page—such as restrictions for Alaska, Hawaii, Puerto Rico, or international addresses.

For full details, check our International Shipping Chart or review the available shipping options at checkout based on your location.

No, we do not test on animals. tarte™ is a certified cruelty-free brand and we’re also PETA approved.

Yes. tarte™ products are formulated without gluten, but we can’t guarantee they were made in an allergen-free facility.

Standard shipping is free on U.S. orders of $40 USD or more — including Hawaii, Alaska, and Puerto Rico. No promo code needed. Just choose standard shipping at checkout and it’s on us. Expedited shipping options are available for an additional fee depending on your location and prices are listed at checkout. Please note: FedEx Overnight; 2 Day shipping refers to the time after the package has left the warehouse, which may take 1-2 business days.

If you paid for shipping, standard or expedited, those shipping fees are non-refundable.
We’ll refund the cost of the returned products (minus the $5 return handling fee for U.S. orders), but the original shipping charges are not included in the refund.

Tip: To avoid paying for shipping, we offer free standard shipping on qualifying U.S. orders of $40 USD or more, including Hawaii, Alaska, and Puerto Rico. Expedited shipping options are available for an additional fee depending on your location, and prices are listed at checkout.

Shipping methods vary by location. At checkout, you’ll see the available shipping options for your country. You can also check our International Shipping Chart here for more details.

We offer several international shipping options, click here for more information. Available methods vary by country and will be shown at checkout based on your location: Standard (Duties and Taxes Paid) Duties, taxes, and brokerage fees are included in the total price at checkout, so there’s nothing due at delivery. If your country qualifies for free shipping and you meet the minimum spend, this will be your default shipping option. Express (Duties and Taxes Paid) This is our expedited international shipping option. All duties, taxes, and fees are included in your total at checkout. No additional payments will be required when your order arrives. 

Yes. International shipments are subject to customs clearance procedures in the destination country. These inspections may delay your delivery beyond the original estimated timeframe shown at checkout. 

No. We can only ship to one address per international order. If you'd like to ship to multiple addresses, please place a separate order for each destination.

Most international orders are processed within 1 to 2 business days (Monday through Friday, excluding holidays). Delays may occur during high volume periods. Click here for more information.

To see products and pricing available in your country, scroll to the bottom of the page and select your location from the country/region dropdown in the footer (on mobile and desktop). This ensures you’re viewing the correct items and local currency for your region.tarte.com ships to the countries and regions listed here. You’ll find estimated delivery times and minimum order amounts for free shipping by location. Shipping thresholds and timelines may vary during promotions

Yes, we ship globally. You’ll see available shipping options for your location at checkout, or click here. How do I shop tarte™ products in my country or region? To see products and pricing available in your country, scroll to the bottom of the page and select your location from the country/region dropdown in the footer (on mobile and desktop). This ensures you’re viewing the correct items and local currency for your region.

We’re unable to make changes to shipping addresses after an order is placed. Please double-check your shipping information before completing checkout — including any saved addresses in third-party payment methods like PayPal, Apple Pay, or Amazon Pay — to avoid delivery issues.

Yes. Due to military handling time, delivery may take up to 30+ days.

Yes, but only with standard shipping. Expedited shipping requires a street address.

Contiguous US: 7–10 business days. Alaska, Hawaii, or Puerto Rico.: 15+ business days.

For U.S. orders, tarte™ may use DHLec, FedEx Ground, or FedEx SmartPost (which ships with FedEx and is delivered by your local USPS), and USPS. Orders shipping to Alaska, Hawaii, or Puerto Rico may be sent via DHLec, USPS or FedEx standard shipping only.

Orders process in 1–2 business days before shipping. During high-volume periods processing may take 5-10 business days. You'll receive tracking once your order ships.

If you’re shopping from the EU or UK, you have a 14-day legal right to cancel your order after delivery. For full details on how this works, please see our Returns Policy.

Quality assurance is very important to us. If something’s not right with your order, we’re here to help. Please email squad@tarte.com with your order number and a short description of the issue. For damaged items, include a photo of the damage so we can assist you as quickly as possible.

Sometimes packages are marked as delivered up to 1–2 days before they actually arrive. We recommend waiting a full 48 hours, and checking with neighbors or your local USPS office. If you still can’t locate your package, reach out to our customer service team at squad@tarte.com and we’ll do our best to help. Please note that tarte™ is not responsible for lost or stolen packages.

Tracking may take up to 48 hours to refresh. Delays between scans are normal, especially during high-volume shipping periods or when your package is in transit between carrier facilities.

You’ll receive an order confirmation email after checkout confirming your order and payment. Once your order has shipped, you’ll receive a shipping email with tracking details so you can follow your package.

You can also track your order by logging into your tarte.com account and selecting “Order History.” If you checked out as a guest, use the tracking link in your email to follow your shipment or track your order here.

For orders placed on tarte.com, you may be able to cancel your order within 1 hour of placing it.

To cancel:

1. Open your order confirmation email and click Manage Your Order.
2. If your order is still within the cancellation window, you'll see the option to cancel directly from your order detail page — no login required.
3. Once you confirm cancellation, you'll receive a cancellation confirmation email followed by a refund confirmation email. Your refund will be issued to your original payment method.

If your order was placed more than 1 hour ago, please contact our Customer Service team by live chat at tarte.com, by email at squad@tarte.com, or by phone at +1 (646) 971-2676 (long distance charges may apply).

Please note: Self-cancellation is available for orders placed on tarte.com only. It is not available for international orders, replacement orders, e-gift card-only orders, or orders containing both regular products and e-gift cards.

Orders placed on tarte.com can be canceled within 1 hour of placement. After 1 hour, self-cancellation is no longer available.

If you still need help, please contact our Customer Service team by live chat at tarte.com, by email at squad@tarte.com, or by phone at +1 (646) 971-2676 (long distance charges may apply).

Please note: Self-cancellation is available for orders placed on tarte.com only. It is not available for international orders, replacement orders, e-gift card-only orders, or orders containing both regular products and e-gift cards.

No. Once an order is placed, we're unable to make any changes including updating your shipping address or adding or removing items.

To avoid issues, please double-check your shipping details and payment method before completing checkout — including any saved addresses in PayPal, Apple Pay, Afterpay, or Amazon Pay.

If you need to return your order once it arrives, you can start a return through our returns portal within 30 days of delivery.

tarte subscription is an easy way to get your favorite eligible tarte products delivered on a schedule you choose. You’ll receive 15% off every order, pay for standard shipping on your first order unless it qualifies for free shipping at $40+, and all recurring subscription orders will ship free.

When you subscribe to eligible products, we’ll ship them to you automatically based on the frequency you select. You’ll get reminder emails 10 days before each shipment. Your payment method will be charged at the time each subscription order is placed.

You can sign up on any eligible product page or in your cart. Just choose “subscribe & save,” select how often you’d like to receive the item, and check out. A tarte.com account is required.

Yes. Log into your tarte account and visit the My Subscriptions tab to skip a shipment or cancel your subscription anytime.

Visit the My Subscriptions section in your account to:

• Change your next order date
• Adjust delivery frequency
• Update shipping address or payment info
• Skip a shipment
• Cancel your subscription

Yes. You can change your shipping address or payment method in your Subscription
settings. Changes may take up to 24 hours to process.

Most core items qualify, but limited edition, bundles, or sale items may not. Look for the “subscribe & save” option on the product page.

Subscription orders automatically include 15% off every delivery. Your first order is eligible for free standard shipping at $40+, and all recurring orders ship free. Applying a promo code will replace your 15% subscription discount for that order.

We only accept returns of new or gently used items within 30 days of delivery. To request a return, please email squad@tarte.com or call 646-971-2676 to receive a free prepaid return authorization label.
Please note that tarte is not responsible for returns that are lost in transit. Original shipping charges (if any) are nonrefundable.

Drop your package off at any USPS location. We recommend doing so within 14 days of receiving your return label to ensure timely processing and avoid delays. Please use the prepaid label provided through our returns portal.

If you need an update on your return status, email our customer service team at squad@tarte.com with your order number and the email used to place your order.

Because your payment is processed at the time you place your order, refunds are issued to your original payment method once your return has been received and processed.

Once your return is scanned at our warehouse, your refund—minus the $5 return fee—will be processed within 1–2 business days. It may take 7–10 business days for the refund to appear on your original payment method, depending on your bank or payment provider.

No. To ensure we can track and process your return correctly, you must use the prepaid return label provided through our returns portal. Returns shipped with other carriers may not be processed or refunded.

No. We only accept returns for items purchased directly from tarte.com. If you bought a tarte™ product from a retail partner, please contact that retailer directly for their return policy.

Return labels are valid for 28 days from the date they’re issued. If your label has expired or you’re having trouble accessing it, email our customer service team at squad@tarte.com with your order number and the email you used to place the order — we’ll be happy to send you a new one.

If you're in the U.S. or Puerto Rico, you can return items purchased on tarte.com within 30 days of delivery. A $5 return handling fee will be deducted from your refund. Only one return or exchange is allowed per order. If you're returning multiple items from the same order, please pack them together in one box using the same return label.

Returns from different orders must be shipped separately. Each order requires its own return label and package so we can track and process your refund correctly. Combining items from multiple orders into one box may delay or prevent your refund. Exchanges are free for replacement of the same product. Final sale items are not eligible for return or exchange. To get started, visit our returns portal and enter your order number and email address.

If your order was shipped outside the U.S. or Puerto Rico, we’re unable to accept returns, process exchanges, or offer replacements at this time. If your international order arrives damaged or you received the wrong item, please contact our customer service team or email squad@tarte.com and we’ll be happy to help.

See our Terms & Conditions for full details.

Yes! If you’re located in the European Union or the United Kingdom, you have a legal right to cancel your order within 14 days of receiving it — no explanation needed.

To cancel, just contact our Customer Service team within 14 days after delivery and include your order number. You’ll be responsible for arranging and paying for return shipping, and items must be unopened, unused, and still sealed.

Because our products are cosmetics, we sadly can’t take back anything that’s been opened, swatched, tested, or unsealed (due to hygiene + safety rules).

Once we receive your eligible return at our warehouse and confirm they meet the eligibility requirements. We’ll refund:

• the full price paid for the item(s), and
• the standard shipping fee you originally paid at checkout (if applicable).
  

Please note: the cost of return shipping is not refunded, and items that arrive opened, used, or unsealed are not eligible for a refund.

For full details, please see our Returns Policy.

Refunds for items purchased with an e-gift card will be issued to a new e-gift card in the amount of the return.

Payment Timing Update: We process payment at the time your order is placed to ensure faster and more reliable order fulfillment. You will be charged at the time you place your order. When you check out, your payment method is authorized and charged for the full order amount, including applicable taxes and shipping fees.

We process payment when your order is placed, not when it ships.

This helps us:

• Secure your order right away
• Avoid delays caused by expired payment authorizations
• Ensure a smoother and faster fulfillment process

No. You are only charged once—at checkout when you place your order.

That’s expected. Your payment is processed at checkout, and your order will ship once it has been fulfilled and prepared by our warehouse. You’ll receive a shipping confirmation email as soon as your order is on the way.

Yes. If you cancel your order placed on tarte.com within the 1-hour cancellation window, a refund will be issued to your original payment method.

Please note:

• Since payment is processed at the time you place your order, the refund will be initiated at the time of cancellation.
• It may take 7–10 business days for the refund to appear on your account, depending on your bank or payment provider.

If you have questions about your refund, contact our Customer Service team by live chat at tarte.com, by email at squad@tarte.com, or by phone at +1 (646) 971-2676 (long distance charges may apply).

To access your discount, verify your eligibility through SheerID on our Special Offers page.  Once verified, you’ll receive a unique, one-time discount code to use on your purchase.

If you’ve already been verified as a teacher, student, medical professional, military member, first responder, or pro makeup artist, your monthly discount code is sent to your email at the beginning of each month. Be sure to log into tarte.com using the same email address the code was sent to and apply it at checkout.

Payment methods vary by country. At checkout, you’ll see the payment types available for your location. You can also review our Available Payment Types page here for a full list of accepted international payment methods.

Yes. You’ll receive a new discount code every month, which can be used for one purchase per month.

This offer is valid only on tarte.com in select countries:
- Teachers: US, UK, Canada & Australia
- Medical Professionals: US, UK, Canada & France
- First Responders: US, UK, Canada & France
- Military Personnel: US Only
- Pro Makeup Artists: US Only, MUAs outside of the US contact our customer service team at squad@tarte.com
- Students: US, Canada, UK, Australia If you're outside of the U.S. and unable to verify, contact social@tarte.com for assistance.

No, this discount cannot be combined with other offers, promotions, discount codes, e-gift cards, or loyalty rewards.

The discount is available to verified members of the following groups:
- Teachers – Must currently work in education at a K–12 school, includes university faculty. - Medical professionals – Must be actively working in healthcare or hold a valid license/certification. Due to the way our data sources are structured, we ask that only medical professionals with an M.D. or D.O license apply under a status of ‘Doctor’. Other medical doctors (e.g. dentists, chiropractors) should apply under a status of ‘Other Health Worker’.
- First responders – Must currently serve in an eligible role.
- Military – Includes active duty, veterans, retirees, reservists, National Guard, and active duty and Gold Star military families.
- Makeup artists – Licensed cosmetologists, estheticians, barbers, manicurists, and hairstylists. Proof of employment or licensure may be required.
- Students – Must be enrolled in classes that count toward a diploma, degree, or license. For eligibility questions, visit the SheerID Help Center.

SheerID is a third-party service we partner with to verify eligibility for exclusive tarte™ discounts. If you qualify, you’ll receive a one-time use discount code to apply at checkout. Learn more or get started on our Special Offers page.

To support local nonprofits across the country, tarte™ will within 45 days make a donation to PayPal Giving Fund (PPGF) an IRS-registered 501(c)(3) charity, to benefit your chosen charity, subject to PPGF’s terms. tarte™  will cover all applicable processing fees so that 100% of your donation reaches the chosen nonprofit. PPGF typically grants funds to recommended charities within 15-45 days. In the rare event PPGF can’t fund the chosen charity, it will reassign the funds to a similar charity. Since the donation is made by Tarte, the charity will not receive your information and you will not be entitled to a tax deduction.

Yes. If a product isn’t eligible for discounts, it will be noted on the product page or during checkout.

Double-check for typos, expired codes, or product exclusions. Still having trouble? Contact our customer service team  and include the discount code you’re trying to use so we can help.

No. For security, billing and shipping countries/regions must match on your tarte™ order.

We will only charge your credit card when your order is successfully placed and at the time of shipment. If your order did not go through, you may still see a pending transaction on your credit card, but it isn’t an actual charge. It’s a temporary authorization hold. If your order wasn’t placed, the hold will be removed within 7–10 business days.

Refunds typically take 7–10 business days, depending on your bank or payment provider.

Enter your tarte.com e-gift card code in the ‘discount code or gift card’ section at checkout. E-gift cards are only available for U.S. customers.

We place an authorization hold when you order, but your card won’t be charged until your items ship. Holds usually clear in 7–10 business days, depending on your bank.

We offer a variety of secure payment options to make checkout easy. You’ll see all available payment methods during checkout based on your location and device. We also accept tarte.com e-gift cards. Please note: we do not accept prepaid or gift cards issued by credit card companies, checks, or money orders.

Enter your tarte.com e-gift card code in the ‘discount code or gift card’ section at checkout. E-gift cards are only available for U.S. customers.

You can choose to send an e-gift card immediately
or schedule a future delivery date. Purchasers are charged at the time of purchase. If today’s date is selected for delivery, most eGift Cards arrive within 24 hours (check spam/promotions folders if not received). The card is active upon delivery.

No. eGift Cards are available for purchase and redemption in the U.S. only.

Yes! You can schedule a delivery date for the recipient to receive their eGift Card email.

Your payment method is charged at the time of purchase, not when the card is delivered.

No. tarte only offers electronic gift cards. No physical gift cards are available.

No. Purchased e-gift cards never expire and are not subject to fees. Promotional e-gift card may have expiration dates, which will be disclosed when issued.

Yes. You can redeem multiple e-gift cards on a single order at checkout.

No. e-gift card cannot be used to buy additional e-gift card.

No. Discount codes, coupons, and promotions cannot be applied to the purchase of e-gift card.

No. e-gift card purchases do not qualify for discounts, free gifts, specials offers, or toward free shipping thresholds. These exclusions are outlined in our Terms & Conditions.

If the card has not been redeemed, Customer Service can resend it to the correct address. Contact squad@tarte.com with your order details.

Refunds for items purchased with an e-gift card will be issued to a new e-gift card in the amount of the return.

Contact our Customer Service team at squad@tarte.com or 1-646-971-2676 for assistance.

Try refreshing the page or clearing your browser’s cache. If issues persist, contact tarte™ customer service with your browser and device info and any error messages you see.

Text STOP to 827-831 or email squad@tarte.com with your phone number and 'STOP' in the subject line.

Click 'Unsubscribe' at the bottom of any email from us to stop receiving marketing emails.

Go to the sign in page and click 'forgot your password.' Enter your email to receive a reset link.

Your billing and shipping countries must match for the payment to go through on tarte.com.

Make sure your billing address matches your card. Billing and shipping countries must be the same. We don’t ship to freight forwarding companies.

Email social@tarte.com or tag @tartecosmetics on social.

Check our open roles and apply via LinkedIn.

If you're interested in becoming an affiliate, please find more information here!